Email support@lmgroup.au. A person reads it and replies inside 2 business days, usually sooner. Tell us which floor you were on and what happened. A screenshot is worth a paragraph.
That is the only thing in SUNRIPE that runs on a clock, and it never stops you playing. Charges limit new fruit, not the game: everything already on your board still merges, still fills orders and still packs. Charges grow back on their own, coins buy a refill, and a heap of compost dragged onto a tree gives it charges back.
Ripe and prize fruit left sitting on the board long enough goes over and becomes compost. Nothing is destroyed and nothing is lost: compost feeds a tree and pays you charges. If you want to hold a fruit indefinitely, pack it at the station once that line is open, because packed goods never go over.
A full board is not a loss and there is no game over in SUNRIPE. Merge a pair to open a cell, merge two trees of the same kind to hand a whole cell back, or take the offer to sell the best thing on the board for coins. The game will not let you reach a board with no move on it.
Not yet. A finished floor keeps its place on the map and keeps paying you: every floor behind you adds fifteen percent to every order you fill from then on. Tap its sign on the map to look into the room again.
The save lives on your phone and nowhere else, so deleting the app or the device deletes it. There is no cloud copy, no account and no way for us to restore one. That is the honest cost of a game that asks you for nothing.
No. Not once, not for anything. SUNRIPE never goes online, so it plays the same in aeroplane mode as it does at home.
There are none. No ads, nothing to buy, no subscription and no energy you could ever be sold.